Frequently Asked Questions about Power Caps^®

• How do I replace the battery in my pet’s Invisible Fence® Brand Computer Collar®?
1. Use a small, thin coin to remove the Power Cap^® battery from the Computer Collar^®. Insert the coin in the slot on top of the Power Cap^® and turn it 45 degrees counter-clockwise. Do not push down while turning. The Power Cap will rotate while the spring inside will push the Power Cap^® out of the Computer Collar’s^® battery chamber.
2. Install a new Power Cap^® by lining up the lugs on the bottom of the Power Cap^® with the grooves in the sides of the Computer Collar’s^® battery chamber. Make sure the metal tabs on the bottom of the Power Cap^® are not bent. Place the Power Cap^® into the chamber while gently, but firmly, turning it clockwise 45 degrees with your fingers.



• How often should I replace the battery in my pet’s Invisible Fence® Brand Computer Collar®?
We recommend changing the battery every 3 months - it’s the safest, easiest and most reliable way to guarantee your pet’s safety 100% of the time.

To purchase a Power Cap^® battery or renew your Power Cap^® plan online, click here.


• Where can I purchase batteries for my Invisible Fence collar?
Power Cap^® Batteries for your Invisible Fence^® Brand Computer Collar^® can be purchased through our online store or by calling 866-804-1250. We recommend keeping your pet on an annual Power Cap^® Plan – it’s the safest, easiest and most reliable way to guarantee your pet’s safety 100% of the time. Don’t wait until your pet figures out their Power Cap^® is drained – keep a fresh Power Cap^® battery in their collar at all times.

To purchase a Power Cap^® battery or renew your Power Cap^® plan online, click here.